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Guest Services Liaison at Banner Health - ApplyBlast

Guest Services Liaison

Banner Health

5 days ago

3.4 on Glassdoor

Scottsdale, Arizona, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Guest Services Liaison serves as the welcoming face of the facility, providing exceptional customer service to patients, families, and visitors. The role involves assisting with wayfinding, answering questions, coordinating special requests, and connecting guests with necessary resources and support. This position helps create a positive, safe, and seamless experience while ensuring every patient and guest feels valued and supported.

Responsibilities

Provide exceptional customer service and wayfinding assistance to patients, families, and visitors
Coordinate special requests and patient needs with multiple departments to ensure seamless care
Manage visitor access, perform authorization procedures, and relay concerns to staff

Skills

About Banner Health

bannerhealth.com

Headquarters

Phoenix, Arizona, United States

Company Size

10001+ employees

Founded

1999

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Banner Health makes health care easier, so your life can be better. Find a provider, schedule an appointment, or find the nearest Banner Health location near you.