Guest Services Rep Part Time

The Guest Services Representative is responsible for providing exceptional guest experiences by assisting with check-ins, check-outs, and payment collection while maintaining front office paperwork and adhering to company safety and security standards. The role involves handling guest requests, resolving issues through the Make it Right process, and maintaining a clean and organized work environment. Additionally, the representative is tasked with selling ESA services, collecting guest information, and supporting property cleanliness and cross-training in housekeeping and laundry areas.