Guest Services Representative - Beau Rivage

Park Restaurant and Bar(1 month ago)

Beau RivageOnsiteFull TimeJunior$32,800 - $32,800Guest Services

About this role

A Guest Services Representative at MGM Resorts assists guests primarily by phone, coordinating requests with various departments to ensure needs are handled promptly and professionally. The role supports a high-volume, fast-paced hospitality environment and contributes to overall guest satisfaction. This position is based at the Biloxi resort and operates on a swing shift schedule.

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Required Skills

Phone Handling
Customer Service
Dispatching
Data Entry
Communication
Multitasking
Guest Relations

Qualifications

High School Diploma
GED

About Park Restaurant and Bar

mgmresorts.com

MGM Resorts International (NYSE: MGM) is a global gaming, hospitality and entertainment company operating 31 hotels and casinos worldwide. Its integrated resorts combine gaming with hotels, dynamic meeting and convention spaces, live shows, dining and nightlife. MGM serves both leisure and business travelers and promotes direct bookings through its platform. The company positions itself as a provider of large-scale entertainment experiences and destination hospitality.

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