Guest Services Representative - Beau Rivage
Park Restaurant and Bar(1 month ago)
About this role
A Guest Services Representative at MGM Resorts provides front-line support by assisting guests via phone, coordinating service requests across departments, and ensuring efficient resolution of needs. The role focuses on delivering exceptional hospitality and memorable guest experiences at the Biloxi property. This position represents the property's service standards and contributes to a collaborative guest-facing team.
Required Skills
- Customer Service
- Call Handling
- Data Entry
- Dispatching
- Communication
- Problem Solving
- Multitasking
Qualifications
- High School Diploma
- GED
About Park Restaurant and Bar
mgmresorts.comMGM Resorts International (NYSE: MGM) is a global gaming, hospitality and entertainment company operating 31 hotels and casinos worldwide. Its integrated resorts combine gaming with hotels, dynamic meeting and convention spaces, live shows, dining and nightlife. MGM serves both leisure and business travelers and promotes direct bookings through its platform. The company positions itself as a provider of large-scale entertainment experiences and destination hospitality.
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