Guest Services Representative (Concierge)
ClinchTalent / Error / 404(2 months ago)
About this role
The Guest Services Representative at the Medical University Hospital Authority provides front-line support across inpatient and outpatient House Concierge units and information services. The role serves patients, family members, visitors, and clinical teams by facilitating accommodations, access to chaplain and community social services, and acting as a liaison between guests and care providers. The position supports the department's mission to promote patient comfort and satisfaction.
Required Skills
- Customer Service
- Patient Liaison
- Communication
- Problem Solving
- Hospitality Coordination
- Interpersonal Skills
- Time Management
- Clerical Support
Qualifications
- High School Degree or Equivalent
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