Margaritaville Hotels & Resorts
The Guest Services Representative provides genuine, efficient, and friendly front-of-house service to ensure smooth hotel operations. This role involves greeting guests, managing check-ins and check-outs, and resolving complaints to maintain a five-star service standard. The position requires handling phone calls, reservations, and cash management while collaborating with the group sales manager for accurate billing and room assignments.
Margaritaville Hotels & Resorts is a lifestyle hospitality brand that brings the laid‑back, island-inspired Margaritaville spirit to resort and hotel properties across the U.S. and beyond. The company operates full‑service resorts and hotels featuring tropical‑themed guest rooms and suites, on‑site dining and bars, pools and beachfront amenities, entertainment and event spaces, and vacation ownership options. Positioned for leisure travelers, families and groups, Margaritaville emphasizes a casual, music‑driven atmosphere tied to the Jimmy Buffett brand and coastal living.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Margaritaville Hotels & Resorts didn’t post a salary, so this is our estimate from similar listings.