Guest Services Specialist II

The Guest Services Specialist II at Bolt Farm owns the guest experience from start to finish, managing reservations, pre-stay calls, and personalized setups to create meaningful, restorative moments for couples. This role involves executing celebration and spa setups, maintaining inventory levels, and coaching newer team members while handling routine operational challenges independently. The position requires a hospitality professional with a strong focus on guest service and event coordination to support the company's mission of relationship renewal.