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Guest Services Specialist at Monument Health - ApplyBlast

Guest Services Specialist

Monument Health

4 months ago

3.1 on Glassdoor

Rapid City, SD USA

Onsite

Part Time

Junior

0 applicants

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About this role

A Guest Services Specialist at Monument Health provides exceptional face-to-face and remote support to patients, families, and visitors within a hospital setting. Responsible for guiding guests via kiosks, managing waiting areas, and fulfilling non-clinical requests to ensure a positive healing environment. The role serves as a vital liaison to hospital resources while collaborating with caregivers and volunteers during flexible shifts.

Responsibilities

Greet and assist patients and visitors throughout hospital grounds
Guide guests through self-check-in kiosks for visitor management
Monitor waiting areas to maintain a comfortable environment
Facilitate patient and visitor transport via wheelchair
Enter patient requests into central database systems

Skills

Qualifications

High School DiplomaGED

About Monument Health

monument.health

Headquarters

Rapid City, South Dakota, United States

Company Size

1001-5000 employees

Founded

1973

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Monument Health is an integrated healthcare system in Western South Dakota and Eastern Wyoming. Our hospital serves greater Rapid City & the Black Hills.