Guest Services Supervisor- Part-Time- Internal Only (Peacock Theater)

AEG Worldwide(21 days ago)

Los Angeles, CAOnsitePart TimeJunior$49,300 - $49,300Guest Services

About this role

AEG is hiring a Guest Services Supervisor I for the Peacock Theater at L.A. LIVE, supporting events across Peacock Theater, L.A. LIVE, and Crypto.com Arena. This role leads front-of-house guest service operations during live events, supervising guest services staff and serving as an escalation point to ensure a positive guest experience. The position works event schedules including nights, weekends, and holidays.

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Required Skills

Guest Services
Staff Supervision
Customer Service
Conflict Resolution
Incident Reporting
Event Operations
Team Leadership
Coaching
Disciplinary Actions
ADA Compliance

+7 more

Qualifications

High School Diploma

About AEG Worldwide

aegworldwide.com

AEG (Anschutz Entertainment Group) is a global sports and live-entertainment company that owns and operates venues, produces concerts and events, manages sports properties, develops real estate and entertainment districts, and runs ticketing and global partnerships. Serving more than 100 million guests a year, its divisions span facilities, music, sports, real estate, partnerships and ticketing. AEG aims to set industry trends and create unforgettable experiences that "give the world reason to cheer."