Guest Services Supervisor

This Guest Service Supervisor position in Greenwood Village, Colorado supports the Front Office Manager by overseeing staff training, monitoring guest service scores, and resolving operational issues to ensure high-quality guest experiences. The role involves supervising front desk personnel, managing room transactions and reservations, and maintaining clear communication with engineering and housekeeping departments. Success in this hybrid operational and supervisory role requires strong customer service skills, proficiency with hotel property management systems, and the ability to handle payment processing accurately.