Guest Services Supervisor

The Guest Services Supervisor greets guests at the hotel entrance, supervises bellmen and valet drivers, and ensures efficient driveway traffic flow for luggage loading and unloading. This role involves training staff on technical equipment like Opera and Canary, resolving guest complaints, and maintaining overall front drive cleanliness and operational standards. The supervisor must be adept at running shifts independently while upholding high service levels across all aspects of guest arrival and departure.