Guest Services Supervisor

A Guest Services Supervisor leads guest service teams at Rhythm's ski resort hubs in Japan, overseeing front-of-house operations, POS systems, and administrative functions to ensure seamless customer experiences. The role involves managing staff schedules, handling guest inquiries and complaints, and collaborating with other departments to coordinate logistics for large group arrivals. This seasonal position requires strong leadership skills to maintain service excellence and support a high-energy, supportive team culture.