Guest Support Services (U)
BMC Company LLC(1 month ago)
About this role
The Guest Support Services position provides front-line administrative and informational support for patients and visitors at Boston Medical Center during the overnight shift. The role operates under direct supervision within the Guest Support Services department and supports hospital communication and reception functions. This is a full-time, overnight position focused on maintaining efficient and courteous service at the information desks and telephone systems.
Required Skills
- Telephone Handling
- Customer Service
- EPIC
- Paging Systems
- Patient Escorting
- Visitor Management
- HIPAA Compliance
- Data Entry
- Emergency Response
- Reception
Qualifications
- High School Diploma (preferred)