Hardship Specialist
Shell Energy Operations Pty Ltd(2 hours ago)
About this role
Plenti, a growing fintech lender listed on the ASX, is seeking a Hardship Specialist to support customers facing financial difficulties. The role involves assessing hardship applications, developing repayment solutions, and ensuring compliance with regulatory standards, all while providing compassionate customer service.
Required Skills
- Customer Service
- Negotiation
- Regulatory Compliance
- Record Keeping
- Financial Analysis
- Communication
- Empathy
- Problem Solving
- Solutions Development
- Australian Law
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