Hardware and Software Support Engineer
Iteris
About this role
The Support Engineer role involves supporting, installing, and configuring BlueTOAD hardware and software products, focusing on providing quality customer support and technical assistance. The position requires collaboration with a team to troubleshoot and maintain system performance, alongside developing documentation and working closely with clients' IT departments.
Skills
Qualifications
About Iteris
iteris.comIteris is a technology and services company that provides a trusted ecosystem for smart mobility and infrastructure management, helping public agencies and private operators optimize traffic, safety, and asset performance. Its offerings combine software platforms (such as ClearGuide), real‑time traffic data and sensors, analytics and AI‑driven anomaly detection, plus engineering and consulting services to enable signal optimization, traffic operations, and performance measurement. Iteris supports cities, state DOTs, tolling authorities and mobility providers worldwide with deployment, data integration, and continuous monitoring to reduce congestion, improve safety, and inform planning.
About Iteris
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k – $75k
per year