Hardware Asset Management Strategy Lead

This role involves defining and driving the overall Hardware Asset Management strategy to align with organizational and client objectives while acting as a trusted advisor on asset optimization and cost efficiency. The position requires leading and mentoring a team of HAM analysts, establishing governance frameworks, and collaborating with cross-functional teams to improve service delivery and customer experience. Key responsibilities include managing the complete hardware asset lifecycle within ServiceNow HAM Pro, leveraging AI capabilities for automation, and identifying opportunities to enhance business value through improved asset visibility.