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Hardware Customer Quality Engineer at NVIDIA - ApplyBlast

Hardware Customer Quality Engineer

NVIDIA

2 years ago

4.6 on Glassdoor

Santa Clara, California, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Hardware Customer Quality Engineer will establish working relationships with customers to support quality assurance activities and serve as the voice of the customer to internal teams. This role involves collaborating on problem resolutions, tracking quality metrics, and coordinating customer audits. The position requires strong leadership to drive problem resolution and manage critical issue situations.

Responsibilities

Establish working relationships with customers and collaborate on problem resolutions
Track customer quality metrics and provide regular reporting to internal management
Coordinate customer audits and lead crisis response for critical product issues