Hardware Solution Specialist

Stripe(13 days ago)

RemoteFull TimeSenior$154,870 - $206,095 (estimated)Support/Technical Support

About this role

Stripe is seeking a Hardware Support Specialist to support their Terminal product line, which facilitates in-person payments for various businesses. This role involves troubleshooting hardware, SDKs, and integrations, as well as collaborating with technical teams to enhance user experience.

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Required Skills

SDKs
Troubleshooting
Hardware
SQL
Networking
Device Management
Log Analysis
Customer Support
POS
Payment Hardware

About Stripe

stripe.com

Stripe is a financial infrastructure platform that provides a suite of APIs and tools to power online and in-person payments and commerce for internet businesses of all sizes. Its product set includes payment processing, billing and subscriptions, marketplace payouts, fraud prevention, card issuing, tax and reporting, and global payment method and currency support. Developers and companies choose Stripe for its clean APIs, extensive documentation, and integrated compliance and developer tooling. Stripe also offers advanced capabilities — including AI-driven features, treasury and embedded-finance tools — to help businesses scale and grow revenue.

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