Hardware Support & Test Engineer (Contract)

Eight Sleep(1 month ago)

San Francisco, CAOnsiteContractJunior$75,000 - $90,000Hardware Engineering

About this role

The Hardware Support & Test Engineer (Contract) at Eight Sleep is responsible for troubleshooting customer-reported issues, analyzing data to determine root causes, and collaborating with the engineering team to implement corrective actions. This role involves supporting product development with prototyping and testing, as well as developing software and AI tools for diagnosing hardware failures. The engineer should possess a strong understanding of mechanical, electrical, and software systems, alongside experience in root cause analysis and quality measurement techniques.

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Required Skills

Troubleshoot Issues
Analyze Data
Customer Interaction
Root Cause Analysis
Support Prototyping
Test Support
Build Software
Mechanical Systems
Electrical Systems
Software Systems

+4 more

Qualifications

BS in Mechanical Engineering
BS in Electrical Engineering
Equivalent education in a related field

About Eight Sleep

www.eightsleep.com

Eight Sleep is a technology company focused on improving sleep quality through innovative sleep solutions. Their flagship product, the Pod, is a smart mattress designed to track sleep patterns and adjust temperature for optimal comfort. In addition, the company offers various accessories to enhance the sleep experience. With a mission to help people achieve better rest, Eight Sleep leverages advanced technology to transform the way we think about sleep.