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© All Rights Reserved. ApplyBlast.com
Grab
The role leads the strategy, design, and execution of multi-year process re‑engineering initiatives across Grab's customer support functions, focusing on SOP standardization, workflow redesign, and business readiness. It partners with regional product, engineering, and tech teams to align operating models, integrate AI and automation, and ensure successful change adoption across countries.
Headquarters
Singapore, Central Region, Singapore
Company Size
5001-10000 employees
Founded
2012
Grab is Southeast Asia’s leading superapp, headquartered in Singapore, that connects consumers to on‑demand mobility, food delivery, parcel and grocery services. It also operates a digital payments and fintech arm (GrabPay) offering wallets, payments, lending, insurance and merchant solutions. Serving millions across the region, Grab bundles integrated rewards, logistics and enterprise services to be the everyday platform for transportation, deliveries and financial services. Founded in 2012, the company partners with drivers, merchants and businesses to scale local commerce and digital payments.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Grab.
Grab didn’t post a salary, so this is our estimate from similar listings.
9% below the average for this role
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