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Head Concierge at Starwood Hotels - ApplyBlast

Head Concierge

Starwood Hotels

3 months ago

3.8 on Glassdoor

Onsite

Full Time

Senior

0 applicants

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About this role

As the Head Concierge at 1 Hotel Mayfair, you will lead a passionate team dedicated to creating unforgettable, personalized experiences that reflect the spirit of London. You will act as a trusted local expert and storyteller, connecting guests with the city's authentic neighborhoods, hidden gems, and world-class dining while overseeing all concierge operations. This role requires building relationships with external partners and collaborating across departments to ensure seamless, exceptional service delivery.

Responsibilities

Lead and develop a high-performing Concierge team
Provide day-to-day leadership for Doorman and Porter teams
Build relationships with London's finest restaurants and venues
Oversee all concierge operations for efficiency and accuracy
Anticipate guest needs and resolve challenges with discretion

Skills

Qualifications

Active Les Clefs d'Or member

About Starwood Hotels

starwoodhotels.com

Headquarters

Miami, Florida, United States

Company Size

1001-5000 employees

Founded

2012

View Profile

Starwood Hotels is a luxury hotel brand management company that operates the award-winning 1 Hotels, Baccarat Hotels, Treehouse Hotels, and SH Collection properties. With a mission to improve the planet one hotel at a time, the company blends sustainability with high-end hospitality across its global portfolio of hotels, resorts, residences, restaurants, and wellness experiences.