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© All Rights Reserved. ApplyBlast.com
Sphmediali
The Head, Customer Service leads the end-to-end operations of SPH Media’s multi-channel Contact Center and subscription processing unit, focusing on transforming customer support into a modern, emotionally intelligent experience. This role involves driving operational improvements through AI-driven automation and human empathy to enhance customer retention and optimize workflows. The position requires strategic planning, cross-functional collaboration, and leadership of a high-performing customer service team.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Sphmediali.
Sphmediali didn’t post a salary, so this is our estimate from similar listings.
17% below the average for this role