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Head: Driver Experience and Future of Work at Takealot Group - ApplyBlast

Head: Driver Experience and Future of Work

Takealot Group

7 days ago

Cape Town, Western Cape, South Africa

Onsite

Full Time

Director

0 applicants

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About this role

The Head: Driver Experience and Future of Work role at Takealot Group focuses on shaping the strategic experience, working conditions, and wellbeing of independent delivery drivers across the company's ecosystem. This position develops a comprehensive driver value proposition, builds structured mechanisms for driver voice and social dialogue, and establishes governance frameworks to ensure fair economic opportunities, safety, and appropriate social protections. The role translates driver evidence into systemic improvements, strengthening the company's leadership on the future of platform-enabled work while operating independently of day-to-day driver operations.

Responsibilities

Develop and own a Group-wide Driver Experience and Future of Work strategy
Build the Group's authoritative evidence base on driver experience and real driver economics
Lead the strategic driver-safety agenda in partnership with Operations and Risk

Skills

About Takealot Group

takealotgroup.com

Company Size

1-10 employees

Founded

2021

View Profile

Takealot Group is South Africa's largest customer-centric e-commerce company, driven by people and powered by technology. Its portfolio of brands includes Takealot.com (general online marketplace), Mr D (on-demand delivery), Superbalist.com (fashion and homeware), and TFS. The group aims to change lives in South Africa for the better through e-commerce, serving as the leading online shopping destination on the African continent.