Head Host/Hostess - Terrace Boulud
Mandarin Oriental Hotel Group(2 months ago)
About this role
Head Host/Hostess - Terrace Boulud at Mandarin Oriental, Hong Kong leads guest-facing operations for the restaurant, ensuring exceptional on- and offline experiences for guests before, during and after visits. The role acts as an F&B ambassador to build rapport with regular and VIP guests and supports the restaurant leadership in optimizing reservation and guest management systems. This position is based at the hotel and reports to the Restaurant Manager - Terrace Boulud.
Required Skills
- Guest Experience
- Reservation Management
- SevenRooms
- VIP Relations
- Team Leadership
- Communication
- Reporting
- Inventory Management
- Sales Follow Up
- Training
About Mandarin Oriental Hotel Group
mandarinoriental.comOur luxury award-winning hotels and resorts worldwide. Mandarin Oriental hotels offer world-class accommodations, spas and fine dining experiences.
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