Head of AI, Consumer

The Head of AI, Consumer role at Westpac is pivotal in transforming how the bank leverages data and AI to drive strategic decision-making, improve customer outcomes, and enhance operational efficiency. This position involves defining and leading the decision science strategy across Consumer banking, leading a team of AI specialists, and embedding applied science into the organization's culture, platforms, and processes. The role focuses on driving thought leadership and innovation in AI, enabling improved customer outcomes and enhanced operational performance through applied AI for the Consumer bank.