Head of AI Deployments
Assembled(5 hours ago)
About this role
Assembled is seeking a strategic and technical leader to head its AI Deployment team, working closely with top brands to launch and scale AI-human collaboration solutions in customer support. The role involves guiding the deployment of AI products, building best practices, and collaborating across teams to deliver customer value and drive company growth.
Required Skills
- AI
- Customer Success
- SaaS
- Deployment
- Leadership
- Strategy
- Collaboration
- Process Design
- AI Products
- Team Building
About Assembled
www.assembled.comAssembled is an innovative support operations platform designed to enhance customer service through advanced workforce management and AI-driven solutions. The platform enables businesses to effectively manage omnichannel staffing, track agent and BPO performance, and automate customer interactions across various channels including chat, email, and voice. Leading brands leverage Assembled's tools to optimize their support processes, ultimately driving efficiency and improving customer experiences. The platform is tailored to support both human agents and AI counterparts, making it a versatile solution for modern customer service teams.
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