Serval
The Head of Associate AE Program will build and lead Serval's early-career sales apprenticeship, transforming exceptional talent into Account Executives and GTM leaders. This role involves designing the program from the ground up, recruiting cohorts, delivering curriculum, and coaching associates to generate qualified pipeline. The position reports to the VP of Mid-Market and collaborates with sales leadership, marketing, and enablement teams to establish a respected path into AI sales.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.