Head of Automation & Efficiency - Sales & Customer Operations (x/f/m)

Doctolib(3 days ago)

HybridFull TimeSenior$166,103 - $220,676 (estimated)Sales and Customer Operations

About this role

The Head of Automation & Efficiency at Doctolib oversees initiatives to automate and improve processes for customer-facing teams, collaborating with cross-functional departments to drive operational leverage and growth. The role involves leading a team, contributing to product development, and scaling tools and workflows.

View Original Listing

Required Skills

Automation
AI
CRM
Product Management
Workflow Automation
System Integrations
Stakeholder Management
RPA
Bots
Data Analysis

About Doctolib

doctolib.com

Doctolib is a European health tech company that connects patients with healthcare professionals through online appointment booking and teleconsultation services. It also provides practice and clinic management software—scheduling, patient reminders, secure video consultations, and integrations with existing clinical systems—to streamline administrative workflows. Widely used in markets such as France and Germany, Doctolib serves millions of patients and thousands of providers. Organizations adopt it to improve patient access, reduce no-shows, and gain operational insights.

View more jobs at Doctolib →