Head of Automation & Efficiency - Sales & Customer Operations (x/f/m)
Doctolib
About this role
The Head of Automation & Efficiency at Doctolib oversees initiatives to automate and improve processes for customer-facing teams, collaborating with cross-functional departments to drive operational leverage and growth. The role involves leading a team, contributing to product development, and scaling tools and workflows.
Skills
About Doctolib
doctolib.comDoctolib is a European health tech company that connects patients with healthcare professionals through online appointment booking and teleconsultation services. It also provides practice and clinic management software—scheduling, patient reminders, secure video consultations, and integrations with existing clinical systems—to streamline administrative workflows. Widely used in markets such as France and Germany, Doctolib serves millions of patients and thousands of providers. Organizations adopt it to improve patient access, reduce no-shows, and gain operational insights.
Recent company news
Wolters KluwerFirst Sanction Under Article 102 TFEU for Predatory Acquisitions by the French Competition Authority
Nov 21, 2025
A&O ShearmanFCA Fines Doctolib: Abuse of Dominance and Merger Risks
Nov 17, 2025
Euronews.comFrench competition authority fines health app Doctolib €4.6 million
Nov 6, 2025
MLexDoctolib appeals French antitrust fine for abusing market dominance
Jan 7, 2026
BBCWhy France's start-up champion has struggled abroad
May 30, 2024
About Doctolib
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Doctolib.
Salary
$166k – $221k
per year