Head of Collection

The Head of Collection at Satispay is responsible for designing and implementing the entire collection strategy to optimize returns and minimize costs, directly impacting the company's financial performance and asset quality. This role involves leading a team of analysts and operational agents, managing the end-to-end collection process, collaborating with internal stakeholders across Business, Product, and Risk, and overseeing relationships with external debt collection agencies. The position requires strong analytical and leadership skills, a proven track record in credit and collections, and the ability to innovate processes to drive performance.