Head of Collection

The Head of Collection at Satispay is responsible for designing and implementing the entire collection strategy to optimize financial performance and asset quality. This role oversees a team of analysts and operational agents, managing the end-to-end collection process from early delinquency to working with external debt collection agencies, while ensuring service levels are met. The position requires strong collaboration with internal stakeholders across various teams and the ability to analyze data for performance optimization and strategic innovation. The ideal candidate brings extensive experience in credit and collections, along with proven leadership skills to drive impactful results in a high-growth environment.