Head of CRM
Butternut Box(4 days ago)
About this role
The Head of CRM at Butternut Box is a newly created leadership role charged with transforming CRM from a reactive service into a proactive, commercial growth engine across multiple markets. The role sits within the Growth function and focuses on driving customer lifetime value, reducing churn, and scaling personalised communication across channels.
Required Skills
- CRM
- Lifecycle Management
- Email Marketing
- SMS Marketing
- Iterable
- Experimentation
- Analytics
- Cohort Analysis
- Vendor Management
- Leadership
+2 more
About Butternut Box
butternutbox.comButternut Box is a subscription service that delivers fresh dog food direct to customers’ doors. Their meals are made from fresh ingredients and marketed as healthy, delicious, and hypoallergenic, with recipes portioned to suit individual dogs. The company emphasizes convenience and nutrition by providing perfectly portioned, ready-to-serve meals to simplify feeding for pet owners.