Anyscale
Anyscale is seeking an experienced engineering leader to head the Customer Engineering team, responsible for delivering technical support and managing customer escalations for production AI workloads. This role involves leading a highly technical team to resolve complex issues, improve support workflows, and partner with Product and Engineering to drive platform evolution based on customer feedback. The leader will balance operational excellence with technical guidance to enhance the customer experience and reduce recurring friction points.
Headquarters
San Francisco, California, United States
Company Size
51-200 employees
Founded
2019
Anyscale provides a production-ready platform for running and scaling ML and AI workloads across cloud and on‑premises infrastructures, powered by the open‑source Ray distributed compute framework. It offers managed Ray, cluster orchestration, autoscaling, and tooling for distributed training, inference, and job orchestration to simplify moving models from research to production. The platform emphasizes developer experience, observability, and enterprise features (security, hybrid/multi‑cloud support and integrations with popular ML frameworks). Teams use Anyscale to make Ray accessible and dependable for large‑scale, real‑world AI applications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Anyscale.
185% above the average for this role