Head of Customer Experience, EMEA
Culture Amp(13 days ago)
About this role
Senior Director leading Culture Amp’s EMEA Customer Experience organization, serving as the regional General Manager for post-sales. The role oversees a team of ~18 with 5 direct reports across Customer Success, Renewals, and People Science and is based in the London hub. This leader will represent the region, partner with sales leadership, and drive the regional strategy and growth.
Required Skills
- Leadership
- Regional Strategy
- Forecasting
- Renewals
- Customer Success
- People Science
- P&L
- Negotiation
- Coaching
- Operational Excellence
+2 more
About Culture Amp
cultureamp.comCulture Amp is a market-leading employee experience platform that helps organizations measure, understand, and improve workplace culture. Its all‑in‑one solution combines engagement and pulse surveys, performance reviews, development tools, people analytics, benchmarking, and action planning to turn feedback into measurable change. Designed for HR leaders, managers, and people teams, Culture Amp emphasizes intuitive workflows and data-driven insights to boost engagement, retention, and performance across global workforces.
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