Head of Customer Experience

Found(11 days ago)

RemoteFull TimeSenior$150,000 - $170,000Customer Experience

About this role

Found is a company building financial tools for self-employed individuals, offering a business bank account that automates taxes and expense tracking. The company aims to provide security and peace of mind for small business owners, enabling them to focus on their passions.

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Required Skills

Customer Support
Strategy
KPIs
OKRs
Team Management
Cross-functional Collaboration
Data Analysis
Communication
Problem Solving
Financial Services

About Found

found.com

Found is an innovative online banking platform designed specifically for small business owners. It simplifies business finance management by integrating bookkeeping, tax management, and invoicing directly within its business checking accounts. Found prioritizes user-friendly experiences, enabling entrepreneurs to easily manage their financial tasks in one place, helping them save time and focus on growing their business.

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