Head of Customer Experience
7AI
About this role
A Customer Experience leader at 7AI will be responsible for designing and managing the entire customer journey, ensuring value delivery, customer satisfaction, and advocacy. The role involves strategy development, cross-functional collaboration, and building a high-performance CX organization to support rapid growth in the cybersecurity industry.
Skills
About 7AI
www.7ai.com7AI is a pioneering cybersecurity firm that harnesses the power of swarming AI agents to improve security outcomes by automating routine tasks and enhancing responsiveness. Its platform enables enterprises to delegate non-human work to AI, thus increasing efficiency and reallocating human resources to more strategic roles. With significant metrics such as over 568,000 alerts processed and 224,000+ analyst hours saved, 7AI aims to revolutionize the security landscape through intelligent automation and data enrichment. The company offers a service-as-software model, making its advanced security capabilities accessible and customizable for businesses of all sizes.
Recent company news
Business WireCiting the 'Agentic Security Inflection Point,' 7AI Raises Largest Cybersecurity A Round in History to Bring AI Security Agents to Enterprises
Dec 4, 2025
WSJExclusive | Cybersecurity Startup 7AI Raises $130 Million in Series A Funding
Dec 4, 2025
SecurityWeekAgentic Security Firm 7AI Raises $130 Million
Dec 4, 2025
Latham & Watkins LLPWatkins Advises 7AI in US$130 Million Series A
Dec 4, 2025
SC MediaCybersecurity startup 7AI raises record $130M to scale agentic AI
Dec 5, 2025
About 7AI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for 7AI.
Salary
$135k – $181k
per year
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