Head of Customer Operations & Service (m/f/d)
ironmaxx
About this role
A Customer Service Manager at MAXX is responsible for enhancing the customer experience across B2B and B2C channels, shaping service processes, leading the customer service team, and coordinating with various departments to ensure customer satisfaction and operational efficiency.
Skills
About ironmaxx
ironmaxx.deIronMaxx Nutrition is a German sports-nutrition brand and e‑commerce retailer offering supplements and functional foods for athletes and fitness enthusiasts. Their product range includes whey proteins, pre‑workout boosters, vitamins, diet and weight‑management products, performance formulas and fitness snacks. IronMaxx positions itself as a one‑stop shop for muscle building and dieting support, selling directly online with multi‑language/European availability and modern payment/subscription options. Customers choose the brand for its broad product selection tailored to training and nutritional goals.
About ironmaxx
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for ironmaxx.
Salary
$71k – $97k
per year