Head of Customer Success (F/M/X)

TrueUp

6 days ago

Berlin, DE

Onsite

Full Time

Senior

0 applicants

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About this role

The Head of Customer Success at ablefy drives sustainable growth through world-class Customer Success, managing the entire function strategically, operationally, and culturally while leading a high-performing team.

Skills

Qualifications

Minimum 3 years of leadership experience in Customer Success or related rolesProven experience building, scaling, and leading high-performing Customer Success teamsStrong understanding of digital entrepreneurs and online business modelsPayment processing & checkout flowsSubscription-based and recurring revenue models

About TrueUp

trueup.io

TrueUp is a revenue operations and finance automation platform that helps subscription and SaaS businesses automate billing reconciliation, revenue recognition (ASC 606/IFRS 15), and contract-to-cash workflows. It connects to billing systems, CRMs, and accounting software to surface mismatches, create audit-ready reports, and generate GAAP-compliant journal entries. Finance and RevOps teams use TrueUp to speed month-end closes, reduce revenue leakage, and replace manual spreadsheet reconciliations with configurable workflows and detailed audit trails. The product emphasizes secure integrations, real-time dashboards, and scalable automation for growing subscription businesses.