Catena Clearing

Head of Customer Success

Catena Clearing

2 months ago
Remote
Full Time
Manager
1 applicant
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Catena Clearing
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About this role

Head of Customer Success at Catena leads retention, expansion, and operational reliability for platform and enterprise freight customers, ensuring Catena’s data powers production systems reliably around the clock. The role partners closely with CEO, CTO, Product, and Engineering to embed Customer Success as a core systems function rather than a reactive support desk. This position focuses on scaling support processes, tooling, and coverage for always-on platform customers.

Skills

Catena Clearing

About Catena Clearing

catenaclearing.io

Catena Clearing is a financial technology company building clearing and post-trade infrastructure for modern markets. The company develops software and services that help firms manage trade clearing, settlement, and related operational workflows with greater efficiency and transparency. Catena Clearing operates in the fintech and capital markets infrastructure space.

About Catena Clearing

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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