Head of Customer Success
osapiens
About this role
A Head of Customer Success at osapiens is responsible for scaling and professionalizing the Customer Success organization to drive retention, automation, and long-term customer success. The role involves building scalable engagement models, driving retention and renewal excellence, and leading a team of Customer Success professionals.
Skills
About osapiens
osapiens.comosapiens is an ESG platform marketed as one platform for sustainable growth. It provides leading software for transparency in the supply chain and uses state-of-the-art technology to support sustainability reporting. The platform helps businesses gain visibility into their suppliers and ESG metrics, enabling transparent reporting and impact-driven decision making. osapiens positions itself as the ESG platform to make an impact, helping organizations drive sustainable growth.
About osapiens
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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