Head of Customer Support | DTC E-commerce | 100% Remote EU
Foxelli Group
About this role
Foxelli is seeking a Head of Customer Support who will lead a team responsible for customer interactions across channels, turning conversations into insights, improvements, and revenue. The role emphasizes building a proactive support culture, utilizing AI tools, and aligning support with marketing and sales strategies.
Skills
About Foxelli Group
www.foxelligroup.comFoxelli Group is a company specializing in innovative technological solutions and services. With a focus on enhancing user experience and driving engagement, they deliver state-of-the-art software and applications tailored to meet diverse client needs. Their commitment to quality and customer satisfaction sets them apart in the competitive landscape of tech providers.
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About Foxelli Group
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Foxelli Group.
Salary
$24k – $30k
per year