Head of Existing Customer Analytics
Domestic & General
About this role
The Head of Existing Customer Analytics will lead a team delivering data-driven insights to shape how Domestic & General serves, retains, and optimises customer value across UK and EU markets. The role combines strategic leadership and hands-on analytics to improve service journeys, reduce churn, detect fraud, and maximise lifetime value. It will influence operational strategy and partner across underwriting, MI, and commercial teams to drive measurable improvements in customer experience and cost efficiency.
Skills
About Domestic & General
domesticandgeneral.comDomestic & General is the UK’s leading provider of specialist warranties for kitchen appliances, boilers, consumer electronics, and more. Get a quote today.
Recent company news
Insurance BusinessAsurion to acquire Domestic & General
Dec 2, 2025
PR NewswireAsurion to Acquire Domestic & General, Establishing a Global Leader in Technology and Appliance Care Committed to Excellence in Customer Service
Dec 2, 2025
Latham & Watkins LLPLatham Advises CVC on Sale of Domestic & General to Asurion
Dec 4, 2025
Bloomberg.comAsurion Nears £2 Billion Deal to Buy Domestic and General
Nov 21, 2025
PE HubCVC to sell Domestic & General to Asurion
Dec 2, 2025
About Domestic & General
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Domestic & General.
Salary
$165k – $219k
per year