Head of Experience Design

The Head of Experience Design leads the end-to-end experience design strategy and execution across physical, digital, and phygital touchpoints for Al Tayer Insignia’s portfolio. This role shapes the customer strategy and experiential vision, translating insights into innovative design interventions that enhance customer journeys and drive commercial outcomes. The position involves building and scaling a formal experience design practice while collaborating cross-functionally to reinvent retail formats and loyalty programs.