Parloa

Head of Forward Deployment Engineer (FDE)

Parloa

16 hours ago
New York, NY
Hybrid
Full Time
Senior
0 applicants
Parloa
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About this role

Parloa is seeking a Head of Forward Deployed Engineering for the AMER region to lead enterprise AI deployments, build a high-performance organization, and turn field learnings into product leverage. The role involves defining operational models, driving technical excellence, and managing relationships with enterprise clients.

Skills

Parloa

About Parloa

parloa.com

Parloa is an AI agent management platform for contact centers that helps companies build, deploy, and manage conversational AI agents across voice and digital channels. It combines generative-AI dialogue capabilities with orchestration, NLU, integrations to telephony/CRM/contact-center systems, and monitoring tools to train and optimize assistants. Parloa targets enterprise customer-service teams looking to automate routine interactions, reduce handling time, and keep handoffs to human agents seamless.

About Parloa

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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