Serval
The Head of Global Events at Serval will own and lead the company's worldwide corporate events strategy, including owned summits, user conferences, and major industry conferences across North America, EMEA, and APAC. This role involves building and scaling a high-performing events team, managing global budgets and vendor relationships, and driving measurable pipeline and revenue impact through strategic event execution. The position requires extensive international travel and a proven track record in high-growth B2B SaaS or enterprise tech event marketing.
Serval is the AI-native Enterprise Service Management (ESM) platform built for the AI era. It automates employee requests, onboarding and offboarding, just-in-time access, and IT help desk resolution using AI-powered agents. Serval offers full-stack ITSM capabilities — including incident, problem, and change management — and can also serve as an automation layer on top of existing ITSMs like ServiceNow and Jira Service Management.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Serval.
53% above the average for this role