MasAlto Capital
The Head of Guest Operations leads the Reservations, Concierge, and Guest Experience teams to ensure a world-class customer journey for corporate travelers and extended-stay guests. This role involves managing operational workflows, supervising escalations, and driving performance metrics across international markets while maintaining high service standards.
MasAlto Capital is a family office that partners with forward‑thinking technology and sustainable hospitality projects to help scale businesses. Driven by values of humility, creativity, and sustainability, it invests alongside entrepreneurs who aim to transform their industries for the better. Led by serial entrepreneur Vladimir Suarez, MasAlto combines capital with hands‑on knowledge, insight, and operational experience to take companies “beyond” their current stage and accelerate growth.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for MasAlto Capital.
MasAlto Capital didn’t post a salary, so this is our estimate from similar listings.
78% above the average for this role
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