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Head of Implementation at Courier Health - ApplyBlast

Head of Implementation

Courier Health

28 days ago

New York, New York, United States

Onsite

Full Time

Manager

0 applicants

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About this role

The Head of Implementation leads and grows a team of Implementation Managers and Associates, taking pharma and life sciences clients from kickoff through go-live and hypercare. This player-coach role involves personally contributing to strategic enterprise launches while building the implementation methodology, metrics, and team capacity to scale the function. The position focuses on delivering high-stakes launches on time, refining operational playbooks, and hiring to support future growth.

Responsibilities

Lead and grow a team of Implementation Managers and Associates
Own delivery for the whole book across a portfolio of engagements
Refine the implementation playbook and methodology to improve time-to-live

Skills

About Courier Health

courierhealth.com

Headquarters

New York, New York, United States

Company Size

11-50 employees

Founded

2021

View Profile

Courier Health is an AI-powered patient experience company for life sciences, providing a purpose-built platform that helps biopharma and biotech commercial teams improve patient starts, adherence, and outcomes. Their solution offers a Patient Experience Command Center that unifies data, orchestrates patient journeys, and automates workflows across field access and patient services teams. The platform is designed to reduce administrative burden, enable proactive insights, and coordinate internal and external teams to support patients from prescription through long-term therapy persistence.