Head of IT Operations

The Head of IT Operations leads the reliable, secure, and efficient day-to-day operation of the organization's IT environment, ensuring mission-critical systems for insurance, investments, and financial services remain available and resilient. This role oversees IT service delivery, infrastructure operations, application support, and service management while establishing operational standards and disaster recovery plans. The position requires strong leadership to manage IT teams, vendors, and budgets while driving continuous improvement and compliance with regulatory requirements.