AIA

Head of Operational Excellence

AIA(8 months ago)

HybridFull TimeDirector$185,151 - $244,857 (estimated)Operations
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About this role

The Head of Operational Excellence at AIA is a senior leadership role responsible for shaping and owning the company’s operational excellence strategy across shared services. The role supports organizational transformation, capability development, and the design of service and performance frameworks to help meet strategic objectives. This position works closely with senior stakeholders and executive leadership to align operational priorities and inform decision-making.

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Required Skills

  • Lean
  • Six Sigma
  • Agile
  • Continuous Improvement
  • Performance Measurement
  • Service Management
  • Quality Assurance
  • Training Development
  • Stakeholder Management
  • Data Management

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AIA

About AIA

aia.com

AIA provides insurance solutions to both individuals and businesses. Find out more about our services and latest updates.

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