Head of Operations

This 12-month fixed-term role oversees day-to-day operations for a multi-channel consumer business, managing DTC and B2B dispatch, third-party logistics performance, and inbound flow across multiple regions. The position is responsible for maintaining brand-led service standards, optimizing cost efficiency, and ensuring retailer compliance while leading a team to continuous improvement. The role also involves managing key logistics partnerships, handling budget ownership, and driving operational excellence through data-driven reporting and system management.