Head of Payment Optimization (Product)

The Head of Payment Optimization at Neon is responsible for leading the global payment optimization and risk strategy for Neon Pay, focusing on improving transaction performance by balancing fraud prevention, authorization success, and customer experience. This hands-on senior product role involves managing the product roadmap for fraud prevention and payment routing, collaborating with Engineering and Data Science to enhance system performance, and overseeing dispute handling and fraud investigation processes. The role requires a deep understanding of the payment lifecycle and strong analytical skills to translate data into actionable changes while partnering with acquirers and fraud solution providers to optimize outcomes.